We apply behavioural science and mātauranga Māori to improve policies and services. This involves drawing on knowledge of human behaviour from psychology, economics, social sciences and Te Ao Māori to unpack policy issues, understand problems, and improve policies and services.

We use a tool called behavioural journey mapping to clarify the behavioural steps involved in a policy or service in order to understand the barriers and enablers to the desired behaviours at each step.

We evaluate using qualitative and quantitative methods to frame and understand a policy or service challenge. Co-design is a core feature throughout. We conduct deep dives into the current state of knowledge in a field to produce rapid literature reviews. We connect with the people affected by an issue to explore the reasons for behaviours from their point of view. We specialise in conducting culturally sensitive empathy interviews that use open-ended questions to elicit stories and uncover experiences and unacknowledged needs. We also design, conduct, and analyse high quality surveys. We use all of the information collected to imagine and create the best solutions together.

We facilitate creative and fun capability building workshops in behaviour change, including application of behavioural science to policy and services. We use interactive and experiential learning to give participants the best experience and facilitate new learning.

We provide holistic training and workshops - responsive to all the dimensions of body, mind, and spirit - for frontline workers to support their work with tamariki and whānau. We also run groups directly with whānau and couples. At the centre of all our therapeutic work is a deep understanding of emotions, attachment, trauma and the journey to wellness. We draw on a range of therapeutic modalities including: emotionally focused couples therapy, trauma-informed care, cognitive behavioural therapy, motivational interviewing, mindfulness, and effective goal setting.